SMART SERVICE

It allows you to compete with a maximum level of service provision and at the same time make your establishments profitable. Make your business profitable by adapting your human resources towards a higher productivity model.

COALESCENCE SYSTEM

We offer you the opportunity to have a team of professionals with extensive experience in the hotel sector. You can count on all the cutting-edge tools at scalable costs.

FULDNESS PACK

Join the City Guest family, we will work as a team in a coordinated way to project your hotel with the support of a brand positioned at a national level, offering you support in the complete management of your establishment.

INCLUDED ON OUR SERVICES

SMART SERVICE

Control Center 24h

Virtual Reception 24h

Unlimited Calls

Checkin/chekout

Custom Protocol

Incident Report

Identity Verification

Access codes generation

Overnight Document Generation

Upselling of Services and Products

Multilingual Service

Personalized announcements on Hold

Management, Analysis and Control of all calls

Guest stay service.

JOIN MANAGEMENT

Control Center 24h

Virtual Reception 24h

Unlimited Calls

Checkin/chekout

Custom Protocol

Incident Report

Identity Verification

Access codes generation

Overnight Document Generation

Upselling of Services and Products

Multilingual Service

Personalized announcements on Hold

Management, Analysis and Control of all calls

Guest stay service.

Daily cash opening and closing

Billing Clients

Comercial management with sending individual and group budgets

Reception of info through email and Whatsapp in PMS

Online booking engine

Study of competition and market segmentation

Strategic planning Sales, development of pricing strategy + marketing

PMS & Channel Manager

COMPLETE PACK

Control Center 24h

Virtual Reception 24h

Unlimited Calls

Checkin/chekout

Custom Protocol

Incident Report

Identity Verification

Access codes generation

Overnight Document Generation

Upselling of Services and Products

Multilingual Service

Personalized announcements on Hold

Management, Analysis and Control of all calls

Guest stay service.

Daily cash opening and closing

Billing Clients

Comercial management with sending individual and group budgets

Reception of info through email and Whatsapp in PMS

Online booking engine

Study of competition and market segmentation

Strategic planning Sales, development of pricing strategy + marketing

PMS & Channel Manager

Finances + cost control. GOP and EBITDA analysis and budgets

KPI analysis and benchmarking

Automation of openings and access to rooms and common spaces such as parking, etc.

Development of concept, branding and positioning

Indoor and Outdoor signage stationery

Personnel management

Surveillance Cameras

Etc…

Configure your Solution to suit you.

 

 

 

Your solution can be scalable, adapting to your needs, and for this reason there are different configurations, from a basic solution to where you need it.

Contact with us

3 + 15 =